First Equity Business Card
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Verified Reviewer | Modesto, CaliforniaClosed Account - No Reason, No Warning
They closed the account & sold the debt with no warning or reason
Sandy business card
First Equity Card is a ghost company?
First Equity Credit Card
PAID CREDIT CARD IN FULL SETTLEMENT
First Equity non responsive to their clients
I just received a letter that my business account was closed and sold to another company due to their inability to raise capital. I have been a customer for over six years with an outstanding payment history.
I called to inquire about the new credit card laws and their lack of compliance with the grace period and on the same day they closed my account.
I called their customer service department and was put on hold for 35 minutes before I was able to talk to their customer service representative which she was not able to provide any answers to quesstions why the account was closed without notice despite the fact that their letter gave a grace period of one week and they were going to cap the credit limit to the current credit limit or an amount that is $100 greater than the existing outstanding balance.
They simply closed the account and blocked all activity for no sound reason. Moreover, I asked where I can send my final payment because the due date is fast approching and her response was to wait until I got the notice from the new company. I asked what happens if that information arrives past the due date? She had no answer and provided the same response.
I am glad that I will no longer have to deal with them in the future. Their operation reminds me of the TV commercial showing an office run by group of out of control apes. They have no regard for their clients.
First Equity Card Debacle
First Equity Credit Card
This bank should be put under permanently
Very bad credit card
First Equity - Don't!
First Equity Card Services Lie, Mislead & Dont Value Customers
Unwrranted cancellation
First Equity Credit Card
First Equity credit card scamming
I have a First Equity small business visa card. When I made my payment with an electronic transaction from my bank last month it never showed up on my First Equity account. I called First Equity and they claim they never received it but my bank says they processed it to them.
I sent another payment and was told that I would have late charges because although the late charge is not suppose to be placed till midnight their system processes payments after 3pm on the next business day. So although I paid and they recorded my payment BEFORE the late charge was to be applied they claim they can still apply it.
Next I tried to use the card and it was declined. I called the customer service department and was told that "the corporate office has placed a hold on your card but we are unable to tell you why." When I asked who could tell me why the woman restated that she was unable to tell me why.
I asked for a number to call for the corporate office and was told that I would receive a letter in 7-10 business days telling me why and that I could call back in 2 days and "the hold would probably have been removed."
When I insisted that I wanted to know the REASON for the hold I was given a PO box number that I could write to and again told that customer service has "no way of knowing or finding out why the corportate office has placed a hold on the card."
This is a brand new card with less than $200 charged on it and a credit limit of $2000. I had a problem with the first payment that they say I never received and my bank says they did. I am going to pay off the amount and get out. I think I may have to kiss my $50 payment goodbye although I have filed with the attorney general.
STAY AWAY FROM THIS COMPANY!!
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I was sent a notice saying that my account would be reported to my consumer report if not paid in full by Dec. I did not personal guarantee this account with my credit, so why is it being placed on my pesonel report?